“I was quoting against another builder, but the client wouldn’t show me their quote, so I had no idea if we were comparing apples with apples. Helen had a chat with the client and worked out we were using different energy codes. She even met with my certifier to help sort it out. I ended up winning the job, and if it wasn’t for Helen, I’d still be wondering why I lost it. The customer’s over the moon, and I’m stoked too.”
